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Badge Magic   > Our Policies  

BADGE MAGIC POLICIES – Shipping, Payment, Returns, Privacy


SHIPPING POLICY

We accept and ship orders ONLY within the United States to the following types of addresses:
  •     Street Addresses
  •     PO Boxes
  •     APO/FPO Addresses
We offer two standard methods of shipping, which can be found in our shopping cart, for all retail web orders.  The shipping methods and time estimates are listed below. Times listed only include business days, not weekends or holidays.

Orders placed by Noon PST are shipped the same business day.  Orders received after Noon PST are shipped the following business day.  There is NO Shipping on Saturdays, Sundays, or holidays so please plan accordingly.  Our standard method of shipment for web orders is ground using the United States Postal Service.  Express shipments use US Priority Mail.

Our shipping rates are a combination of a modest order handling fee of $2.50 per order and a shipping charge per item that is shown along with the price for each product. **Additional charge for express shipping.

PAYMENT POLICY

Children
Badge Magic does not sell products for purchase by children. We do sell children's products for purchase by adults. If you are under 18, you may use BadgeMagic.com only with the involvement of a parent or guardian.
 

Sales Tax
Sorry, all sales delivered within the State of Washington must include the state sales tax based on the Ship To address on your order. 


Credit Card Payments
Visa and MasterCard cards are accepted via secure online ordering for your protection. Our digital encryption certificate is issue by VeriSign.  (Look for the https:// denoting security.)
  • Customer billing street address and zip code MUST match credit card holder information on file at the issuing bank for an order to process.  
  • Customers paying with Visa or MasterCard must enter their three-digit security code printed on the back of their card in the appropriate form field at checkout.

PRIVACY POLICY

We know that you care how your information is used, and we appreciate your trust that we will use it carefully and sensibly.

Badge Magic is committed to respecting your online privacy, and as such does not sell, rent or share personal information about you with any other companies, businesses, services or people, including e-mail and mailing addresses, and phone numbers.  We use your information only for processing your orders and contacting you in regard to shipping and servicing these orders.  We do not use this information for marketing purposes.

Your credit card information is never saved or stored on our site and its transmission is encrypted and secured by processes that meet the highest standards for protecting your information.  Collection and processing of credit cards is performed by the third-party service provider Fast Transact Inc..  Third party providers are not authorized or permitted to use personal information for any other reason other than those pertaining to processing order transactions.


RETURNS POLICY



You may return new, unopened items, in their origional unaltered packaging purchased on BadgeMagic.com within 30 days of delivery for a full refund (less shipping charges) as long as the product has not been discontinued. We will refund shipping charges and the additional return shipping costs if the return is a result of our error.

Returns must be authorized in advance.  To request a refund and receive a Merchandise Return Authorization, please send your request for a return to returns@badgemagic.com.

We'll notify you via e-mail of your refund once we've received and processed the returned item.

TERMS AND CONDITIONS OF USE


AGREEMENT BETWEEN USER AND BADGE MAGIC
The network of Badge Magic operated by Badge Magic LLC or its affiliates or subsidiaries, is comprised of various Web sites and Web pages. The Badge Magic LLC are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Badge Magic Web Site constitutes your agreement to all such terms, conditions, and notices. Your use of a particular Badge Magic website included within the Badge Magic LLC Web Sites network may also be subject to additional terms outlined elsewhere on that website (the "Additional Terms"). Additionally, the Badge Magic Web Sites may themselves contain additional terms that govern particular features or offers (for example, sweepstakes or chat areas). In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular Badge Magic LLC website, then these terms shall control.

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMERS CAREFULLY BEFORE USING THIS WEBSITE (this "Site").
By accessing or using this Site, you agree to these terms of use, conditions and all applicable laws. If you do not agree to these terms you may not use this Site.

MODIFICATION OF THESE TERMS OF USE
Badge Magic reserves the right to change the terms, conditions, and notices under which the Badge Magic Web Sites are offered, including but not limited to the charges associated with the use of the Badge Magic Web Sites. You are responsible for regularly reviewing these terms and conditions.

USE OF SITE, PERSONAL AND NON-COMMERCIAL USE LIMITATION
Unless otherwise specified, the Badge Magic LLC Web Sites are for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Badge Magic LLC Web Sites. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of the Site solely for your own noncommercial use, or to place an order with Badge Magic or to purchase Badge Magic products. Any other use of materials on this Site, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Site, without prior written permission of Badge Magic is strictly prohibited. Harassment in any manner or form on the Site or any of the Badge Magic Websites, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Badge Magic employee, host, or representative or other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.

COPYRIGHTS AND TRADEMARKS
The entire content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of Badge Magic. The collective work includes works that are licensed to Badge Magic. Copyright 2004-2010. ALL RIGHTS RESERVED. All trademarks, service marks, and trade names (collectively the "Marks") are trademarks or registered trademarks of and are proprietary to Badge Magic, or other respective owners that have granted permission to use their marks on this site.

Contact Number
Our Customer Care Specialists are available during business hours from 9 AM to 5 PM, Monday through Friday, except holidays,  at 425-698-1645, or by fax at 425-698-1656.



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